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Refund Policy

City of Yakima Internet Payment Refund Policy. If you have made a payment in error, please contact the appropriate City of Yakima Department to request a refund. Approved refunds will take time to process so please make sure you have filled out the payment forms and amounts correctly before completing a transaction. Please have all reference material pertaining to the payment available and bear in mind that any collected convenience fees associated with your payment cannot be refunded.